Last updated: October 12, 2020
Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with our product for any reason, just contacting support and we'll take care of you.
At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Send us a note, tell us what's up, and we'll work with you to make sure you’re happy.
Adapted from the Basecamp open-source policies / CC BY 4.0